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Discover Simplify360

Delight customers with seamless banking & support experiences.

Use Simplify360’s AI-powered omnichannel CX & support platform to integrate all your communication channels under one roof and offer instant support, manage brand reputation, discover game-changing analytics and do more.

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Omnichannel customer care

Deliver consistent CX across all channels with Simplify360’s AI-powered omnichannel customer service platform.

Learn more

  • One-box communication
  • Improved agent productivity
  • Reduce suppot costs with automation
  • Intelligent ticket categorization
  • Seamless agent collaboration
  • Increased first contact resolution
  • Improved customer satisfaction
  • Reduced solution time
  • Consistent brand image & messaging

Find a solution by business need

One-inbox

Enable agents to monitor & respond to cross-channel communications

Reputation management

View reviews across all aggregator sites and understand customer sentiment

Support automation

Set support on auto-pilot mode across channels with intelligent bots

Video-enabled support

Give more connected support experiences to customers with live video calling

Social media listening

Listen to customer conversations, gain a deeper understanding and make data-driven decisions

Social media publishing

Streamline your content strategy, boost engagement, and maximize your online presence.

By industry

Retail and e-Commerce

Deploy AI chatbots across Web, In-App and Social channels to automate customer journeys. Offer product recommendations based on intent and instant resolutions for tracking & return queries.

Banking & Financial Services

Delight customers with seamless experiences. Simplify360’s AI-powered omnichannel CX & support platform integrates all your communication channels under one roof and offer instant support.

Entertainment Industry

Use Simplify360’s media & entertainment customer service platform to unify communication, personalize & automate support and discover groundbreaking insights for your CX.

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Why choose ULAP Networks?

At ULAP Networks, we provide you a cost-effective intelligent solution that enables you to fulfil your business initiatives.

Our dedicated team of professionals will strive to ensure that your overall experience with ULAP is frictionless.

Get in touch with us

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