Tag: telecom

  • Direct Routing for UCaaS: Global Voice, Compliance, and Performance

    Direct Routing for UCaaS: Global Voice, Compliance, and Performance

    Direct routing for UCaaS has become the architectural model enterprises rely on to manage how calls behave once they leave the collaboration layer.

    Voice traffic rarely stays inside the platform where the call begins. A single session may originate in Microsoft Teams, traverse an enterprise SBC, move through a regional carrier, and terminate in another jurisdiction. Once the call leaves the UCaaS cloud, the platform has no visibility into the path it takes. That responsibility belongs to the telecom layer, not the collaboration application.

    This is where direct routing becomes essential. Direct routing lets enterprises and integrators control how calls travel across networks, carriers, and regulatory boundaries. It defines which SBC handles the session, which regional rules apply, and which route should be used to maintain call quality and legal compliance. The platform provides the collaboration experience; direct routing governs everything that happens once the call enters the telecom domain.

    Without routing intelligence at this layer, enterprises are forced to rely on the UCaaS provider’s default PSTN model. That may be suitable for simple deployments, but it limits control over numbering, jurisdictional requirements, emergency calling rules, and the ability to mix carriers across different markets. For global organizations, these constraints quickly become operational risks, especially when regulatory environments demand precise routing behaviour.

    Direct routing exists to solve this gap. It restores control of the telecom layer to the enterprise or integrator, ensuring calls follow the performance, compliance, and residency rules that UCaaS platforms cannot enforce on their own. The next section examines what this capability means in practice for UCaaS providers and why it has become foundational for modern voice deployments.

    → UCaaS vs CCaaS vs PBX: What’s the Difference?

    What Direct Routing Means for UCaaS providers

    UCaaS platforms never designed to operate as telecom carriers. Their role is to deliver collaboration: meetings, messaging, and user experience. Once a call leaves the platform’s environment and enters the PSTN, responsibility shifts entirely to the telecom layer – where numbering rules, residency requirements, emergency calling obligations, and interconnect policies apply. These are functions a software platform cannot perform reliably and lawfully on its own.

    Direct routing exists to bridge this divide. It provides a mechanism for enterprises to integrate their existing telecom environment with the UCaaS application without forcing the platform to behave like a carrier. The platform delivers the collaboration experience, while direct routing allows the enterprise or integrator to govern how calls are handled beyond that boundary.

    Most already maintain complex telecom footprints: mixed carriers in different regions, legacy number inventories, local emergency service requirements, or regulatory constraints that dictate where traffic must reside. Provider-issued calling plans rarely support these conditions in a consistent ways, especially when coverage varies by country or the routing logic imposed by the platform does not align with local regulations.

    Direct routing offers a more flexible model. It enables enterprises to enforce their numbering plans, select their preferred carriers, and apply jurisdiction-specific routing rules through SBCs positioned in the regions where those rules matter. It also allows them to maintain hybrid movements – combing cloud platforms with existing on-premises or regulated systems – without compromising compliance or operational control.

    So, UCaaS platforms supports direct routing because it allows them to extend their global reach without assuming the responsibilities of a telecom operator. The platform remains focused on the user experience, while routing, compliance, and voice governance stay with the organizations and integrators equipped to manage them. This model has become the standard for enterprises operating across multiple jurisdictions, and it forms the backbone of how Microsoft Teams delivers PSTN connectivity at scale.

    Enterprises choose Direct Routing before it enables four essential capabilities:

    1.      Carrier and Coverage Flexibility

    Teams Calling Plans are available only in specific countries. Direct Routing allows organizations to:

    • Use their existing carriers,
    • Mix carriers per region, or
    • Adopt integrator-managed PSTN like ULAP in markets where Microsoft has no coverage

    2.      Compliance and Jurisdiction Control

    Regulatory requirements differ significantly across markets – especially for:

    • Emergency calling,
    • Lawful intercept
    • Localization of media
    • Number formatting and portability

    Direct Routing lets enterprises enforce these rules through SBCs and regional routing logic instead of relying on Microsoft’s generalized global policy.

    3.      Routing Intelligence and Hybrid Scenarios

    Many organizations run hybrid environments:

    • On-premises PBXs in regulated markets,
    • Cloud platforms in others
    • Mixed SIP and PSTN deployments

    Direct Routing is the only Teams model that supports complex routing decisions – sending calls to on-prem systems, anchoring sessions to jurisdiction-specific SBCs, or maintaining enterprise-defined redundancy strategies.

    4.      Number Management and Operational Continuity

    Enterprises often have long-standing number blocks tied to carriers or locations. Calling Plans require moving numbers into Microsoft’s Inventory. Direct Routing allows organizations to retain full control of their numbering, migration timing, and routing logic – preventing service interruptions and simplifying global scale.

    For platforms like Microsoft Teams, Direct Routing is not an optional add-on. It is the architecture that enables Teams to function as a viable enterprise telephony solution in markets where regulatory, operational, or coverage requirements exceed what Microsoft can natively support.

    The next section examines the core infrastructure component that makes Direct Routing possible: the session border controller (SBC) and how SBCaaS unlocks global routing consistency for enterprises.

    → The Shift from PSTN to Cloud Voice

    How SBCs Enable Direct Routing (SBCaaS)

    variations, and ensure that traffic follows the regulatory and routing rules required in each region. In the context of Microsoft Teams, and SBC is not optional – it is the mechanism that makes direct routing operational.

    Enterprises use SBCs for four core reasons:

    1.      Session Normalization Across Carriers and Regions

    Every carrier handles SIP slightly differently: header formatting, signaling behaviour, codec preferences, and error responses can vary significantly. SBCs normalize these variations, allowing Teams to interface consistently with multiple carriers and regional networks without modifying the platform’s internal logic.

    2.      Security and Encryption Management (TLS/SRTIP)

    SBCs terminate and re-establish secure sessions at the network boundary. They enforce:

    • TLS for signalling
    • SRTP for media
    • Strict certificate validation.

    This ensures that once traffic leaves the UCaaS environment, it remains encrypted and protected across carrier interconnects – a responsibility that belongs a the network edge, not inside Teams.

    → The Secure Real-time Transport Protocol (SRTP)

    3.      Compliance and Jurisdictional Enforcement

    SBCs apply regional telecom rules in the places where those rules hold legal authority. This includes:

    • Localization of media traffic
    • Emergency routing logic
    • Caller identity rules
    • Lawful intercept hooks
    • Numbering compliance

    Teams cannot enforce these requirements across global markets; SBCs are where they are implemented.

    4.      Routing Logic and Traffic Control

    Direct routing works only when SBCs can make decisions about:

    • Which carrier to use
    • Which regional SBC to anchor
    • Which path is lowest-latency
    • Which route satisfies regulatory conditions

    This routing intelligence is central to Teams deployments that spans multiple jurisdictions or use a diverse carrier mix.

    SBCaaS: Extending SBC Capabilities Globally

    For organizations operating across regions, SBCaaS (SBC-as-a-Service) provides the same routing, compliance, and security functions – but distributed across multiple geographic points. Instead of deploying hardware or isolated virtual appliances in each region, SBCaaS places managed SBC clusters in strategic locations near carrier exchanges and cloud platforms.

    In ULAP’s model, these clusters work as part of a unified fabric. They provide:

    • Consistent policy enforcement
    • Deterministic routing paths
    • Local breakout where required
    • Global observability across the network

    SBCaaS is what allows enterprises to scale direct routing globally without managing the underlying infrastructure themselves.

    Direct Routing as a Service: How ULAP Implements It

    Direct routing becomes significantly more powerful when it is delivered as a managed service. Enterprises gain control of their numbering, routing, and compliance policies – without inheriting the operational burden of maintaining SBCs, monitoring global traffic flows, or keeping pace with regulatory updates across multiple jurisdictions. ULAP’s model is built precisely for this requirement: a carrier-grade integration layer tha unifies routing, policy enforcement, and interconnect performance across regions.

    ULAP implements direct routing through four core architectural components:

    • A Distributed SBCaaS Fabric Positioned Near Key Telecom Hubs. Rather than relying on a single BSC instance or isolated regional deployments, ULAP operates distributed SBC clusters strategically located near major carrier exchanges and UCaaS data centers. Each cluster is responsible for SIP normalization, routing control, encryption enforcement, jurisdiction-specific compliance handling.

      This distributed approach ensures calls anchor in the correct region, follow local telecom rules, and avoid unnecessary long-haul paths that increase latency.
    • A Direct Peering Network with Global Carriers and UCaaS Providers. ULAP’s infrastructure is interconnected through pre-negotiated, high-performance peering agreements.These deterministic routes provide predictable latency, controlled media paths, minimized jitter, and visibility into routing behaviour across edges.

      While UCaaS platforms abstract this layer away, enterprises benefit from knowing that their PSTN traffic travels across engineered routes rather than unpredictable public-internet paths.
    • A Centralized Orchestration Layer for Routing and Policy Governance. ULAP manages routing intelligence through an orchestration layer that unifies signaling behaviour, QoS thresholds, and compliance logic across regions.This layer synchronizes routing tables, monitors service quality, applies regional policy templates for lawful intercept, emergency routing, and numbering compliance.

      For the enterprise, this reduces complexity to an API-driven governance model while ULAP handles the operational discipline behind the scenes.
    • A Compliance Framework Embedded into Every Routing Decision. ULAP’s infrastructure is aligned with ISO 27001 controls and incorporates region-specific compliance requirements at the SBC and routing levels.

      This allows ULAP to maintain jurisdiction-aware traffic anchoring, number portability and allocation rules, multitenant data segregation, and lawful routing across more than a hundred regulatory environments

    Compliance is not an overlay, it is built into the routing logic itself.

    When Direct Routing Outperforms Provider Calling Plans

    Provider-managed calling plans from platforms like Microsoft and Zoom offer convenience, predictable billing, and fast deployment. For small or single-market organizations, they can be entirely sufficient. But as soon as an enterprise spans multiple countries, maintains its own carrier relationships, or operates in regulated industries, calling plans introduce constraints that direct routing is specifically designed to overcome.

    Direct routing outperforms calling plans in six major scenarios:

    1. Multi-region coverage requirements

    Calling plans are available only in markets where the UCaaS provider offers PSTN connectivity. Enterprises operating in additional countries must either contract multiple providers or accept fragmented routing behaviour.

    1. Jurisdictional Compliance and Residency Rules

    Regulations governing emergency calling, lawful intercept, number formatting, and media localization vary significantly by country. Provider calling plans apply generalized rules, not market-specific ones. Direct routing enforces jurisdiction-aware policies through SBCs located in the regions where the rules hold legal authority.

    1. Complex or Hybrid Voice Environments

    Enterprises with existing PBXs, regulated extensions, or country-specific telephony requirements often cannot transition fully to platform-managed PSTN.

    1. Carrier Choice and Contract Flexibility

    Calling plans are tied to the provider’s chosen carrier partnerships. Enterprises lose the ability to retain preferred carriers, negotiate regional rates, optimize routing choices, or maintain long-standing number blocks. Direct routing reintroduces carrier autonomy, allowing organizations to mix providers or use integrator-managed PSTN.

    1. Deterministic Quality and Routing Control

    Provider calling plans follow the platform’s global routing model. Enterprises cannot:

    • Anchor traffic to specific SBCs
    • Keep calls within regional boundaries
    • Adjust routing behaviour based on performance metrics
    1. Cost and Number Management at Scale

    Porting numbers into provider calling plans proves operational control into the platform. Large enterprises often need:

    • Centralized number governance
    • Region-specific number allocations
    • Legacy block retention
    • Coordinated migrations across markets

    Direct routing preserves number ownership and simplifies global number management without forcing enterprises to restructure their telecom environments.

    Where Provider Calling Plans Still Make Sense

    For organizations operating in a small number of covered markets, with no regulatory complexity and minimal need for routing control, calling plans remain an efficient choice. They remove carrier negotiations and provide a turnkey PSTN experience.

    But for multinational enterprises – or any organization with compliance, carrier, or routing requirements – direct routing provides a level of control and predictability that calling plans cannot replicate.

    Direct routing as the Backbone of Global Enterprise Voice

    UCaaS platforms have transformed collaboration, but the telecom layer remains a separate domain – governed not by software, but by carriers, regulators, and the infrastructure that binds them together. Direct routing is the mechanism that connects these two worlds. It allows enterprises to benefit from modern collaboration platforms while retaining control of the routing logic, compliance requirements, and performance expectations that global voice systems demand.

    For organizations operating across borders, direct routing is the foundation that ensures every call follows the correct path, adheres to regional telecom rules, and maintains consistent quality regardless of where the user is located. It provides the flexibility to integrate existing carriers, support hybrid deployments, and maintain numbering policies without being constrained by the limitations of provider-issued calling plans.

    ULAP’s role in this environment is to make that foundation reliable. Through distributed SBCaaS clusters, engineered direct-peering routes, and a unified orchestration layer, ULAP delivers the routing, compliance, and interconnect intelligence that UCaaS platforms need. The results is a predictable, jurisdiction-aware voice environment that scales globally, without imposing operational overhead on the enterprise.

    As collaboration platforms continue to evolve, the need for telecom-grade routing control becomes even more critical. Direct routing enables that control, and integrators like ULAP ensure it operates as a disciplined, measurable, and compliant system.

  • Inside the Integrator’s Role: How ULAP Connects Global UCaaS Platforms

    Inside the Integrator’s Role: How ULAP Connects Global UCaaS Platforms

    UCaaS phone system integration allows calls to move seamlessly between Microsoft Teams, Zoom, and regional UCaaS systems — whether within one organization or across external networks. Underneath that performance depends on a carefully aligned network of interconnects, routing rules, and compliance layers that allow different carrier environments to function as one system.

    This is the operational domain of UCaaS phone-system integration. It’s where application logic meets telecom infrastructure, and where small configuration choices determine global performance. ULAP works within this layer not as a software broker, but as an infrastructure integrator – a provider that links cloud collaboration platforms to a shared backbone engineered for deterministic routing and regulatory control.

    In practice, our objective is to make interoperability a measurable property of the network. Every call path must remain within its lawful boundary, follow regional numbering policies, and sustain consistent quality from one jurisdiction to another. When those conditions are engineered into the infrastructure, communication stops being a series of independent connections and becomes a unified, policy-aware service.

    UCaaS Phone System Integration: Infrastructure

    In modern enterprise communication, integration has moved far beyond software coupling. It no longer means connecting APIs; it includes aligning the infrastructure that those APIs depend on. As UCaaS platforms expand globally, providers now manage a different class of complexity – diverging regulations non-standard routing behaviors, and latency that accumulates across international transit points.

    Within this environment, UCaaS telecom infrastructure has become a strategic layer of service design. The most reliable ecosystems are built on a single, controlled backbone that unifies voice, compliance, and transport rather than stitching together region-specific vendor links. A properly engineered interconnect fabric reduces failure surfaces and allows policy enforcement and performance monitoring to operate at network speed.

    ULAP’s architecture is structured with this principle in mind. We designed unified communications integration at the carrier layer, using distributed SBC clusters, direct-peering routes, and jurisdiction-aware routing logic to keep every call compliant, encrypted, and auditable.

    Reach out to us at info@ulap.net

    As explored in our guide on SIP Trunk vs. Cloud PBX, interoperability starts at the transport layer, not the user interface. Similarly, ULAP’s Direct Peering Explained article details how deterministic routing improves reliability across international connections.

    UCaaS Phone System Integration: Providers

    UCaaS platforms excel at collaboration, but their reliability stops at the boundary where telecom regulation begins. The moment a voice session leaves a platform’s internal network, it enters a web of carrier agreements, numbering authorities, and jurisdiction-specific rules for routing and lawful intercept. These are not abstract policies, but impact deployment projects by defining how traffic is exchanged and who remains accountable for it.

    Large UCaaS providers like Microsoft Teams, Zoom, 8×8 often choose integration partners that can translate between regional standards and the expectations of their global clients. Integrators occupy the space between platform and carrier, engineering the frameworks that let services maintain consistency across borders while still satisfying local regulations.

    Without that layer, cross-border communication quickly becomes fragile, if not structurally unfeasible. A routing mismatch can create seconds of delay or degrade audio; an unverified number range can block entire call paths in markets with strict licensing. Integration ensures that a connection isn’t only established – it’s validated, compliant, and continuously observable.

    In practical terms, the integrator acts as a protocol and policy interpreter. It aligns the abstractions of cloud collaboration software with the operational realities of carrier networks. ULAP’s role is to formalise this relationship: to make traffic flow, jurisdictional logic, and performance data transparent and measurable.

    A Modern Integration Framework

    A functional UCaaS ecosystem is built across three coordinated layers: transport, control, and policy. Each addresses a specific part of global voice delivery to determine connection reliability, security, and compliance.

    1.      Transport: How Voice Travels

    The transport layer defines how voice traffic moves through the network. SIP trunks, session border controllers (SBCs), and direct-peering routes form the physical and logical paths that carry calls between providers, carriers, and regional networks.

    Integrators engineer these routes to remove redundant hops on their network, minimize packet loss, and localize media where national law requires. ULAP’s direct-peering agreements with carriers and UCaaS partners create deterministic paths – each route has known latency and monitored jitter, unliked best-effort public-internet transit.

    2.      Control: How Traffic Behaves

    Once the path exists, the control layer governs how packets are handled. This layer relies on SBCs, encryption policies, and Quality-of-Service (QoS) controls.

    In a UCaaS telecom infrastructure, SBCs perform three essential tasks:

    • Authenticate and normalize SIP signaling while enforcing E.164 formats
    • Monitor real-time performance and reroute sessions when congestion appears
    • Apply security standards such as mutual TLS and SRTP to protect signaling and media

    Through these mechanisms, the control layer converts connectivity into a managed experience with quantifiable metrics – uptime, latency, and MOS scores.

    3.      Policy: How Compliance is Enforced

    Connectivity is only complete when it meets regulatory expectations. The policy handles numbering, data residency, lawful intercept, and auditability.

    Integrators embed this logic directly into infrastructure so that providers remain compliant without rewriting their applications for each country. ULAP implements policy at the SBC and routing-table level: traffic from Singapore remains in APAC where required, while European sessions follow GDPR-compliant data paths. Regulation becomes a network function – compliance achieved through architecture rather than manual oversight.

    When these layers operate in concert, integration becomes an assurance framework rather than a connection exercise.

    A UCaaS provider connected through ULAP inherits the transport stability of the network, the adaptive intelligence of the control layer, and the governance of embedded policy.

    In this architecture, UCaaS phone system integration is the underlying mechanism that enables consistent quality and lawful communication across regions. Integration, in this sense, is the engineering discipline that keeps global voice predictable.

    ULAP’s Integration Model in Practice

    ULAP’s approach to network solutions anticipates interoperability. Every region, partner, and routing policy is built for our clients as part of a single, aligned UCaaS telecom infrastructure.

    At the foundation is a distributed SBC-as-a-Service (SBCaaS) layer. These clusters are deployed near major carrier exchanges and UCaaS data centers, functioning as gateways for signaling, media, and compliance enforcement. Each cluster enforces its own jurisdictional logic – numbering plans, lawful-intercept hooks, encryption standards, and regional data boundaries. This design lets ULAP route traffic locally when regulation requires it, or globally when performance allows, maintaining both low latency and auditability.

    Above the SBCaaS tier sits ULAP’s direct-peering fabric, a set of negotiated interconnects with global carriers and cloud-communication providers. Direct peering removes routing ambiguity; packets follow deterministic paths with defined latency ceilings and monitored MOS performance. When a UCaaS platform connects through ULAP, it inherits this stability rather than engineering separate links for each market.

    Traffic orchestration is handled through ULAP’s Network Orchestration Layer, which normalizing variants, enforces routing policy, and monitors QoS across peering edges.

    Compliance completes the framework. ISO 27001 alignment, regional numbering authority integration, and multi-tenant data segregation are embedded directly into routing policy. This isn’t an overlay but operational substrate that keeps routing lawful across global regions while maintaining consistent SLA metrics.

    In effect, ULAP serves as the connective layer of the UCaaS ecosystem; a network that converts diverse carrier environments into a unified, measurable system. It enables partners to scale coverage without replicating infrastructure and to focus on service quality instead of regional complexity.

    Importance of a global partner for UCaaS phone system integration

    Integrators like ULAP Networks maintain UCaaS phone system integration for its long-term stability. This includes constant monitoring of routing behavior, numbering authority updates, and proactive tuning of SBC policies when latency patterns change. The integration layer is a system that is proactively managed and adjusted, ideally before end users notice degradation.

    It also reframes compliance; ULAP embeds policy versioning and jurisdictional logic with partners directly into its orchestration layer. When a government has strong regulations for data-residency or routing, strategic network solutions remain stable and compliant. Method of integration becomes an enforcement mechanism for security.

    For partners, integration is not a hidden dependency but a shared reliability layer. For ULAP, it is the practice of sustaining interoperability as a service where engineering rigor, regulatory awareness and performance assurance operate as one system.

    Integration as the Foundation of Global Reach

    Every platform promises connection, but it’s integration that delivers it. Where different jurisdictions, protocols, and standards can impact global deployment and management, ULAP builds bridges of coherence. Our infrastructure validates, secures, and measures every step of its journey across the world’s most regulated telecom environments.

    For enterprises and service providers, this means confidence in reach. For partners, it means the assurance that every number, every route, and every regulation is already accounted for.

  • B2B Telco Market at a Turning Point: Value Beyond Connectivity

    B2B Telco Market at a Turning Point: Value Beyond Connectivity

    As legacy PSTN networks reach their end of life, telecom operators in the B2B telco market are re-evaluating what defines success in an increasingly digital, cloud-driven world. The traditional model – built on access, minutes, and copper – is giving way to a more dynamic, service-oriented future shaped by customer expectations, regulatory change, and global connectivity.

    For many providers, this shift signals both risk and renewal. The retirement of legacy voice infrastructure is closing one chapter in telecom history while opening another – one where differentiation depends on how well carriers can deliver value-added, B2B-focused services that go beyond connectivity. Enterprises now expect integrated communication, compliance assurance, and scalability as part of every contract, reshaping the B2B telecommunications marketplace itself.

    The central story behind this transition isn’t just technical – it’s structural. As carriers retire copper and move toward IP-based systems, the market is quietly redrawing its value map. Profit no longer sits in access or ownership; it sits in interoperability – the ability to connect, comply, and deliver services seamlessly across borders and platforms. From ULAP’s vantage point between multinational enterprises and regional telcos, this shift looks less like a race to modernize and more like a redefinition of what it means to be a carrier today.

    B2B Telecom Market Is Changing

    Across markets, the B2B telecom landscape is shifting beneath long-standing business models. As enterprises migrate communications to the cloud, the value once attached to physical lines, leased circuits, and service bundles is eroding. Connectivity has become a given – an entry requirement rather than a differentiator.

    As new global connectivity standards and AI-driven routing reshape customer expectations, telcos that remain anchored in legacy operating models risk becoming invisible – still connected, but no longer relevant.

    Read more on this topic: Why Enterprises Must Move Beyond Legacy PBX

    A Market Redefined by Expectations

    What distinguishes providers now is how they use that connectivity. Carriers that understand enterprise needs for integration, scalability, and compliance are evolving toward managed-service and data-driven models. Those that depend on traditional access revenues are struggling to justify cost structures built for another era.

    In mature markets, telcos are experimenting with service layers built on analytics and interoperability; in developing regions, infrastructure limitations still define the pace of change. From ULAP’s position – bridging global enterprises and regional providers – the same conclusion surfaces: a telco’s relevance increasingly depends on what it enables, not what it owns.

    Key Observations:

    • Profitability is decoupling from infrastructure ownership
    • Cloud integration and compliance drive buying decisions
    • Enterprise demand now shapes telco innovation cycles

    Read more on this topic:
    Playing to win in B2B telecom (McKinsey & Company)
    B2B Telecommunication Market Size & Outlook, 2025-2033 (Straits Research)

    Infrastructure Readiness for the B2B Telco Market

    Among carriers adapting to the post-PSTN environment, the fastest growing isn’t coming from new technology deployments but from the repurposing of existing assets. Many regional telcos are turning SIP trunks and SBCs into managed-voice, compliance, and monitoring platforms. These are not revolutions; they are pragmatic extensions of what already works. The goal is not reinvention – it’s retention.

    Building Value from Familiar Systems

    From ULAP’s perspective, this represents a pragmatic evolution of the business model. Value-added services succeed when they remain grounded in operational familiarity. Carriers already understand their regulatory frameworks, interconnect partners, and domestic service obligations. What they need is a technical bridge – a way to extend trusted, compliant environments into cloud-native systems without the friction of rebuilding infrastructure.

    Partner Enablement and Ecosystem Growth

    As these networks modernize, a new question arises: how do carriers participate in larger ecosystems?

    Across the B2B telecommunications market, partnerships have become the quiet backbone of progress. Carriers that once competed over access lines are now aligning with cloud platforms, data-center operators, and system integrators to extend reach. These collaborations often blur the boundaries between wholesale and enterprise, domestic and international.

    From Competition to Collaboration

    In many regions this has unfolded gradually, more from necessity than strategy. As domestic demand plateaus, interoperability with global platforms offers fresh avenues for growth. For infrastructure partners such as ULAP, these collaborations reveal how network relationships are evolving: carriers remain central to service delivery, but the exchange of trust, compliance coverage, and routing efficiency now flows both ways.

    Observed Market Trends:

    • Collaboration over competition: Strategic alliances are unlocking new enterprise segments once considered beyond a carrier’s scope.
    • Interoperability as access: Integration with global communication platforms increasingly determines participation in multinational projects.
    • Ecosystem reciprocity: Compliance, routing, and assurance flow both directions; ownership matters less than seamless exchange.
    • Alignment defines value: The market now rewards cooperative alignment and shared reliability over territorial control.

    Preparing for What’s Next in B2B Telco: Regulation, Intelligence, and Scale

    The B2B telco market will keep evolving long after the last copper line is switched off. To stay competitive, future telcos need to modernize beyond infrastructure – focusing on compliance, intelligence, and adaptability.

    1. Strengthen regulatory readiness

    Telecoms must treat compliance as a core service, not an afterthought. Local data sovereignty, lawful intercept, and call recording requirements are tightening across markets. Providers that build compliance-as-a-service into their offerings gain a long-term advantage in customer trust and cross-border operations.

    2. Adopt AI and analytics responsibly

    Automation and AI can improve routing, fraud detection, and quality monitoring – but governance matters. Customers now expect transparency and control over how data is used. Using AI ethically and securely will separate leaders from laggards in the telecom B2B market.

    3. Design for ecosystem scalability

    The next phase of telco growth lies in interoperability. Platforms that integrate easily with partners, APIs, and cloud systems will adapt faster to market changes. Scalable architecture ensures that new services – whether analytics, voice, or compliance tools – can be deployed quickly and securely.

    The future telco succeeds by being compliant, intelligent, and collaborative – ready to scale with its customers rather than just connect them.

    B2B Telco: The End of Lines, Not of Voice

    The PSTN sunset closes a century-long era of linear connectivity and opens one defined by collaboration. In the emerging B2B telco market, value resides in how carriers, partners, and infrastructure providers align their systems to deliver seamless, compliant communication.

    For ULAP Networks, that alignment is the core of the mission: enabling interoperability, compliance, and reach for the next generation of voice and data services. As networks become borderless, the carriers that thrive will be those that treat every interconnect not as a hand-off, but as a shared platform for growth.

  • Hosted PBX Pricing in 2025

    Hosted PBX Pricing in 2025

    Hosted PBX pricing is an important part of a business’ budget. Businesses today need phone systems that are reliable, flexible, and affordable. A hosted PBX is often the answer, but one question always comes first: how much does it cost?

    This is not an easy question. Providers use different pricing models. While some charge by user, others bill by channel. In addition, setup fees are common. Numbers may or may not be included. Many companies end up paying for features they don’t use, or missing features they actually need. For a business that relies on phones every day, this confusion makes budgeting hard and can even lead to wasted money.

    In this article, we’ll explain how hosted PBX pricing works in 2025. We’ll look at the average costs, the factors that drive the price, and the differences between traditional PBX systems and cloud-hosted options. By the end, you’ll know what range to expect and what to ask when comparing providers.

    Average Hosted PBX Pricing

    In general, hosted PBX pricing usually falls between $15 and $40 per user each month. This range comes from common industry models and published price lists in the market. For small teams, the lower end often applies. For larger businesses or advanced setups, costs move toward the higher end.

    For example, an entry-level package may include one user, one number, and basic call routing for about $15–$20 per month. A mid-range package at $25–$30 per month often adds voicemail-to-email, call forwarding, and mobile app support. Premium plans, around $35–$40 or more, usually include advanced features like call recording, analytics, IVR menus, and integrations with CRM or helpdesk tools.

    There are also setup costs to consider. Adding a new user can carry a one-time activation fee, usually $10–$50 depending on the provider. Some charge for number porting if you want to bring your old phone number into the new system. These small costs add up, especially for larger teams.

    So while the monthly subscription is the headline cost, setup fees and optional features are what often push the final price higher.

    What Drives Hosted PBX Pricing?

    The total cost of a hosted PBX depends on a mix of setup requirements and ongoing features.

    1. Setup and Basic Access

    Every hosted PBX needs a foundation. That usually means:

    • User licenses: Most providers charge per user or per seat.
    • Phone numbers (DIDs): A direct number for each user or department.
    • Channels or lines: The number of simultaneous calls your business can handle.

    for example, A call center may have 20 agents sharing one phone number. In this case, the number is cheap, but channels (the simultaneous call paths) drive the cost. In contrast, a sales team may each need their own direct line, making numbers the more important cost.

    2. Features and Add-Ons

    The second driver is functionality. Basic routing and voicemail are often included. But advanced features add cost:

    • Auto-attendant / IVR menus help callers reach the right person without a receptionist.
    • Call recording supports training and compliance but uses more storage.
    • Analytics and reporting give insight into call volumes, wait times, and agent performance.
    • Integrations with tools like Microsoft Teams, Salesforce, or Zendesk connect phones with your wider workflow.
    • Security and compliance features, such as end-to-end encryption or data residency in specific countries, are sometimes offered at higher tiers.

    Each extra feature increases the monthly subscription. For some businesses, these extras are essential. On the other hand, some will find the features nice-to-have but not worth the extra cost.

    Hosted PBX vs Traditional PBX

    In the past, businesses purchased traditional PBXs as large upfront investments. They also came in fixed sizes, so you often paid for unused capacity. Maintenance was on your shoulders, which meant ongoing costs for IT staff or external technicians.

    A hosted PBX removes the hardware burden. Costs are spread out in smaller monthly fees. Scaling is simple: add or remove users as you need them. The trade-off is that recurring fees can add up over time. But for most businesses, the flexibility outweighs the predictability of a one-time purchase.

    Top Hosted PBX Providers: At a Glance

    Plug-and-play models

    Plug-and-play hosted PBXs are subscriptions where you get user licenses, download the app and go live almost immediately. Unless you’re working with a third-party integrator, the provider you choose owns and runs everything. This includes SIP trunks, global routing, and compliance.

    These models are excellent for markets where they’re available, especially small to medium businesses. They’re super simple and require little technical expertise.

    However, the trade off is that you have limited flexibility. You often pay per-user bundles even if your business model needs something else (like shared lines or many extensions).

    Plug-and-play models listed here offer extensive features, including advanced call routing, SMS, and AI-enabled productivity tools. More features are included once you go higher up the price tiers.

    ProviderEntry CostPricing ModelsFeaturesTakeaway
    RingCentral$30• Charged per seat

    • Unlimited domestic calling in USA and Canada

    • Flat-rate international calling
    		All-in-one business comms experience:

    • Great third-party integrations

    • Easy-to-use interface
    		Top option for teamwork, video meetings, and user-friendly design
    8×8Pricing upon request• Pricing upon request

    • Metered outbound calling    		Rich features with wide global coverage:

    • Unlimited call queues

    • Options for unlimited calling areas

    • Great contact centre features    		Excellent for global calling needs
    Zoom Phone$10• 12-month upfront commitmentInnovative AI features including:
    • AI receptionist

    • Post-call and SMS thread summaries

    • Voicemail task extraction

    • Unified admin portal    		Great balance of video, collaboration tools, flexibility and cost

    Best for businesses that are already using Zoom

    Middleware PBX platforms

    A middleware hosted PBX pricing works differently. Instead of a complete platform, they offer a PBX engine that you (or your IT partner) deploy and connect to SIP trunks. You’ll get the PBX software and management tools. But it’s your choice of telecom carriers, SIP providers, and how you want to structure call routing.

    It’s robust, customizable and gives you flexibility on how you use your user/channel models (e.g. 20 agents on 1 number). Middleware PBXs are also easier to integrate with CRMs, call center tools or custom systems and can be cheaper with bulk discounts.

    However, this solution does require more IT/admin effort.

    ProviderEntry CostPricing ModelsFeaturesTakeaway
    Yeastar Cloud PBXPricing upon request

    Expected $20 per month. Discounts may apply.    		• No rates included (as per your SIP trunk or telecom provider)

    • Offers simultaneous call (SC) packages or per-extension models
    		Highly-rated user experiences:

    • Wide API
    integration capability

    • Ease of installation and value for flexibility

    • Excellent support
    		Flexible, highly scalable, and budget-friendly.

    Best for enterprise teams with complex or hybrid team arrangements
    3CXPricing upon request

    May very depending on your 3CX partner    		• No rates included (as per your SIP trunk provider or telecom)

    • Offers simultaneous call (SC) packages    		Strong features:

    • Unlimited-extensions free version available

    • Popular knowledge base and setup
    		Good for tech-savvy, cost-sensitive businesses.

    *The researcher for this article noted significant user concerns for 3CX. Please review your vendors carefully.

    A Solution In Between: ULAP Voice

    ULAP Voice offers the flexibility you’d expect from a middleware PBX, without the hassle of managing separate telecom contracts.

    Like Yeastar, it allows businesses to scale channels and extensions in ways that match real-world usage, avoiding wasted costs. But unlike middleware-only options, ULAP provides end-to-end service, including SIP trunking, management, and global routing.

    ProviderEntry CostPricing ModelsFeaturesTakeaway
    ULAP Voice$4 per user license*

    *Prices may vary by partner or region    		Highly customizable:
    • Charged per user license
    • Separate SBCaaS charge per channel and per user

    *Global and toll-free numbers available, or bring your own
    		Complete, simplified service and reliability:

    • Flexible user + channel models

    • End-to-end service

    • Single, simplified billing

    • Enterprise-grade reliability

    • Unified support

    • Wide call coverage
    		Best of both worlds. Combines plug-and-play simplicity with middleware flexibility

    Suitable for small businesses or large enterprises looking for scale.

    Benefits at a glance:

    • USD4 monthly per user license
    • Flexible user and channel models
    • End-to-end service (PBX + SIP + numbers)
    • Global calling coverage in over 113 countries
    • Single, simplified billing
    • Enterprise-grade reliability
    • One provider, unified support

    For example, an ULAP Voice license is priced at USD4.00 per user*. SIP trunks with SBCaaS are billed separately at USD5.00 per user and USD12.60 per channel, for highly customizable routing. Global and toll-free numbers are available, or you can bring your own. *Prices may vary by region.

    As a result, businesses don’t need to negotiate multi-country contracts or manage local calling rates. Instead, they gain the simplicity of a plug-and-play service with the global reach and reliability of an enterprise carrier. For teams operating across borders, ULAP Voice combines flexibility, cost-efficiency, and worldwide scale in one service.

    Final Thoughts

    Hosted PBX pricing is not a single number. It’s a range shaped by how many users you have, what features you need, and how your provider structures their service. On average, expect to pay $15–$40 per user per month, plus setup costs for new numbers or users.

    When comparing providers, here are some questions to consider: Do we need direct numbers for everyone? Is call recording or analytics a need? How many simultaneous calls do we actually take? The answers to these questions will guide to the right package, and help avoid paying for things you don’t use.

    In our next article, we’ll compare the top hosted PBX providers of 2025 and explain how their pricing models stack up.

  • The Shift from PSTN to Cloud Voice

    The Shift from PSTN to Cloud Voice

    Across the world, the Public Switched Telephone Network (PSTN)—once the standard for business voice—is being phased out. Countries like Germany and the Netherlands have already completed their transitions, while others like the UK and Singapore are actively winding down copper-based systems in favor of modern, cloud-native voice infrastructure.

    For telecom providers, this presents an opportunity to build something better.

    From Legacy to Modern: The Current Landscape

    In the UK, the PSTN shutdown is scheduled for January 31, 20271. In Germany, over 95% of all new business phone system deployments in 2023 were SIP-based by default2. North America shows similar momentum, with 65% of organizations using SIP trunking and over 18 million active lines in use3. In India, enterprise SIP deployments grew 48% year-over-year, highlighting strong growth across the Asia-Pacific region.

    The global SIP trunking market—a core component of modern voice—is expected to grow from US$80.8 billion in 2025 to US$255.4 billion by 2034, with a CAGR of nearly 14% (Market Research Future). Another forecast places it at US$177.8 billion by 2032, up from US$54.2 billion in 20235.

    PSTN shutdowns affect more than voice. Systems like security lines, fire alarms, and payment terminals often rely on the same infrastructure, making modernization a broader operational concern. As copper networks age, maintaining service quality becomes more difficult. This moment provides an opportunity to implement infrastructure that is more resilient, flexible, and built for long-term demands.

    Why Cloud Voice Is the Next Logical Step

    Modernizing PSTN systems goes beyond maintaining connectivity; it creates the foundation for more adaptable and integrated voice services.

    PSTN relies on physical copper lines and centralized switches, designed for a time when communications were fixed-location and hardware-based.

    SIP (Session Initiation Protocol) enables software-based systems that run over the internet. This shift introduces key advantages for providers building toward more agile, future-ready voice systems.

    Key Advantages of SIP for Providers:

    • Scale without new infrastructure

    Traditional PSTN networks require physical expansion—new lines, switchboards, and site visits—to grow. With SIP, scaling is virtual. Providers can onboard new users, launch services in new regions, or add features without touching hardware. It also allows service providers to respond to customer needs faster, reducing lead times from weeks to hours and creating a more agile, responsive communications environment.

    • Smarter Service Delivery

    In addition, SIP-based systems come with modern capabilities that enhance the customer and operational experience. Features like intelligent call routing, call queuing, voicemail-to-email, auto-attendants, and call analytics are built in and centrally managed. Providers gain visibility into how services are being used and can make real-time adjustments—without needing manual intervention or hardware replacements. It transforms telephony from a static utility into a dynamic, data-informed service layer.

    • Lower operational cost

    Hosted PBX solutions shift voice services from capital expenditure to operating expense. There’s no need for on-site switching gear or dedicated telco rooms—maintenance, upgrades, and security patches happen in the cloud. This reduces IT overhead, eliminates the costs tied to equipment upkeep and replacement cycles, and cuts support hours spent managing legacy hardware. Providers also benefit from more predictable monthly costs and higher service availability.

    • Support for modern workstyles

    Increasingly, today’s teams work from anywhere—offices, homes, airports, or co-working spaces. SIP systems are designed for this flexibility. They support softphones, browser-based calling, mobile integrations, and device handoffs that keep communication seamless regardless of location. This not only improves productivity but ensures businesses remain reachable across channels. For providers, it’s an easy way to offer mobility as a core feature, not an afterthought.

    Why Are Some Providers Lagging?

    If the global direction is clear, why are some telecom providers slower to move? In many cases, it’s not due to resistance, but real structural constraints.

    • Legacy infrastructure is deeply embedded

    Many regional providers still rely on hardware-based switching and proprietary provisioning systems that weren’t designed to evolve quickly. Modernizing means more than a software upgrade, it’s a full architectural rethink.

    • Cloud-native expertise is still unevenly distributed

    While large telecoms may have internal DevOps or engineering teams focused on SIP and hosted services, many mid-sized or niche players don’t. Building cloud voice platforms from scratch is expensive, time-consuming, and outside their core strength.

    • White-labeled options haven’t always been accessible

    Until recently, many providers felt they had to choose between building their own stack or handing over control to third-party UCaaS platforms. Neither option felt aligned with their long-term strategy or customer relationships.

    • There’s caution around regulatory complexity

    Especially in markets where cross-border compliance, data sovereignty, or lawful interception are concerns, providers have been understandably hesitant to rush change without clarity or support.

    These are valid concerns—but they are increasingly addressable. With the right partners, providers can modernize on their terms, without sacrificing control or compliance.

    What We’re Building Toward

    In parallel to these shifts, we’ve been focused on what this transition means in practice for infrastructure providers and the partners they support. What we’ve seen is consistent: what used to be a forward-looking consideration is now a core part of how voice services are delivered. Telecoms, CX vendors, and business platforms are all under pressure to modernize voice, and to do it in ways that respect local regulations, budget constraints, and evolving customer expectations.

    Our own infrastructure efforts have focused on supporting that shift: building systems that reduce time-to-deploy, support flexible branding, and operate across multiple regulatory environments.

    ULAP Voice: Part of the Infrastructure Response

    As the industry continues its shift toward SIP and hosted voice systems, our infrastructure efforts have focused on building platforms that support this transition with clarity and efficiency.

    ULAP Voice is part of a broader hosted PBX infrastructure designed to align with existing telecom and service environments. It’s structured to reduce operational complexity while supporting flexibility in branding, configuration, and regional deployment.

    What we’ve prioritized:

    Rapid deploymentSystems that can be provisioned quickly to support evolving market needs.
    Brand-ready structureA framework that accommodates partner branding and integrates with broader service stacks.
    Regional resilienceArchitecture that supports operations across markets, while meeting local compliance requirements.
    Enterprise-grade capabilitiesAdvanced routing, call analytics, softphone readiness, and multi-location support are foundational—not add-ons.

    Rather than reinventing what already works, the goal has been to build adaptable infrastructure that aligns with how providers operate today—and where they want to go next.

    Looking Ahead

    The transition away from PSTN is more than a milestone in telecom history. It signals a broader shift toward communications infrastructure that is more distributed, intelligent, and responsive to real-world business demands.

    For providers planning their next move, the focus isn’t only on technology—it’s on finding an approach that balances scale, flexibility, and readiness for what’s next.

    Article references:

    1 BT Group: Your Guide to the PSTN Switch Off

    2 Market Growth Reports: SIP Trunking Services Market

    3 SNS Insider: SIP Trunking Services Market

    4 Market Research Future: SIP Trunking Service Market

    5 Globes Newswire: SIP Trunking Services Market

  • Network Infrastructure Design: What, Why, and How

    Network Infrastructure Design: What, Why, and How

    Network infrastructure design form the digital highways that keep global businesses running. Every day, huge amounts of data travel back and forth like traffic on a busy express way. It connects employees, customers, applications, and devices across offices, cloud platforms, and data centers.

    But just like real highways, these digital roads need careful design. Without good planning, networks can get congested, break down under pressure, or leave valuable data exposed to security risks. Network infrastructure design is the blueprint that helps businesses build smooth, safe, reliable, and efficient digital traffic systems that keep everything moving.

    As companies adopt more cloud services, artificial intelligence (AI), remote work, and global operations, strong network design is more important than ever. The right design keeps businesses connected, secure, and ready to grow without running into roadblocks.

    In this article, we’ll break down what network infrastructure design means, how to plan it well, and show real-world examples of how businesses build networks that support their success.

    What is Network Infrastructure Design?

    Network infrastructure design is the process of planning how a business’s entire network will work. Other than just buying routers or plugging in cables, it’s also about creating a full system that connects people, devices, data, and applications safely and efficiently.

    A well-designed network controls how data moves across offices, cloud platforms, and remote locations. It helps businesses share information quickly, protect sensitive data, and make sure everything works even when demands grow or unexpected problems occur.

    Good network infrastructure design allows businesses to:

    • Handle large amounts of data without slowing down
    • Grow their network easily as the company expands
    • Avoid outages through built-in backups and failover systems
    • Keep sensitive data secure across offices, cloud services, and remote work
    • Use resources wisely to avoid unnecessary costs

    Now, strong design is even more important as companies rely on cloud platforms, artificial intelligence, and global operations that require fast, flexible, and secure networks.

    Core Components in Network Infrastructure Design

    Network infrastructure isn’t built all at once. It’s layered with each component supporting a different part of how data moves, stays secure, and reaches users. From the global cables that form the digital backbone to the access points where people connect, each layer plays a role.

    This section breaks down the core components of infrastructure design so you can see how networks are constructed from the ground up.

    Global Transport and Infrastructure Services

    The first step in network infrastructure design is building the main system that connects everything. This includes things like fiber optic cables under the ocean, long-distance wires across countries, satellite links, and towers. These are part of what’s called the infra network: they carry data from one place to another, all over the world.

    Alongside these cables and towers are important services that help the network work properly. These include tools that assign IP Addresses, match website names to their real location (DNS), and make sure all devices stay in sync. Global and local organizations and providers handle these background systems, to keep everything connected and running smoothly.

    Without this base layer, the rest of the network wouldn’t work. The right connected infrastructure is key to making sure the network is stable, fast, and ready to grow when needed.

    • Network nodes and Points of Presences (PoPs)

    Inside the global infrastructure, there are specific places where data can enter, leave, or be passed along called network nodes. A node can be anything that helps send, receive, or forward data, like a router, switch, server, or even a user’s device.

    Some nodes are built to handle large volumes of traffic and serve as access points to wider networks. These are known as Points of Presence (PoPs). A PoP is a spot where different systems connect, and where information can be exchanged between networks. They are placed strategically around the world to improve speed, reduce delays, and make sure data doesn’t have to travel farther than necessary.

    PoPs are an important part of data network infrastructure, especially for businesses with global reach or cloud-based services. They help ensure that users in different locations still experience fast and reliable access.

    Control and Security Layer of Network Traffic

    Once a network is built, it needs rules and tools to manage how data moves—and to keep that data safe. This part of network infrastructure design focuses on control and security, making sure information travels the right path, avoids delays, and is protected from unwanted access or cyber threats.

    • Routers

    A router is a device that directs data across networks. When you send an email or load a website, your data is broken into small pieces called packets. Routers look at each packet and design the best route to get to its destination quickly. This system helps reduce slowdowns and keeps data flowing efficiently.

    Routers are a key part of computer network design implementation. In larger networks, smart routing is especially important for keeping performance high even when traffic increases.

    • Software-Defined Wide Area Network (SD-WAN)

    Software-Defined Wide Area Network (SD-WAN) is a modern way to control how data moves between locations, especially with multiple offices, remote teams, or reliance on cloud applications. Unlike traditional WANs that depend on fixed circuits, SD-WAN uses software to choose the best available path for each data flow in real time.

    SD-WAN improves network performance, reduces costs, and strengthens security. IT also gives IT teams better visibility and control over how traffic is handled across the entire network. As part of network design best practices, SD-WAN helps ensure reliable access to critical services—whether they’re hosted on-premises or in the cloud.

    • Firewalls and Security Tools

    A strong network needs to be safe from attacks. This is where firewalls and other security tools come in. Firewalls check incoming and outgoing traffic and block anything suspicious. Other tools like Intrusion Detection and Prevention Systems (IDS/IPS) watch for signs of cyberattacks and stop them before they cause damage.

    Interface, Access and Experience Layers

    After designing the physical infrastructure and putting systems in place to manage and protect traffic, the final step in network infrastructure design is enabling people and businesses to actually use the network. This includes both how devices connect and what services they access from the moment they joint a network, to the apps and platforms they rely on daily.

    • Wireless Access Points (WAPs)

    A Wireless Access Point (WAP) is a device that allows wireless devices like laptops, smartphones, and IoT sensors to connect to the wired network. It acts as a bridge, extending the network without he need for physical cables.

    WAPs are a key part of modern computer network infrastructure, especially in office buildings, schools, hospitals, and anywhere mobility is important. As more organizations shift to wireless-first setups, network infrastructure design must include well-placed WAPs to ensure strong, reliable coverage.

    • Applications and End-User Experience

    At the very top of the stack are the apps and platforms we use every day: video calls, messaging tools, cloud software and more. All of these rely on well-built network infrastructure beneath to work smoothly. If the infrastructure is weak, users experience slow apps, dropped calls, or security issues.

    Network Infrastructure Design Types and Examples

    Different businesses need different kinds of networks. The right network infrastructure design depends on your company’s size, the work you do, and where your users and systems are located. Below are common types of network setups, each designed for different needs, from small workspaces to global enterprise operations.

    1. Personal Area Network (PAN)

    A Personal Area Network, or PAN, is the smallest type of network, made up of devices connected directly to each other over very short distances. These networks use Bluetooth, infrared, or other short-range technologies to pair items like phones, earbuds, watches, and sometimes laptops.

    PANs are meant for convenience, not complexity. They support personal tasks like syncing files, connecting accessories, or using a phone as a hotspot. In most cases, PANs run silently in the background with no demand for a more advanced setup. But in a workplace setting, especially where employees use their own devices, these small networks can present more risk.

    Network infrastructure design:

    • Connectivity & underlying network. PANs are made of short, direct connections between devices. Most rely on Bluetooth or infrared and don’t conenct to the broader internet unless routed through a connected device.
    • Security & device awareness. Basic protections like passwords or PINs are common. In more careful environments, mobile device management (MDM) may restrict how personal devices interact with company systems.
    • Access & application layer. PANs support syncing, sharing, or messaging between devices, usually as part of a larger workflow. While small, they represent the first layer of contact in many mobile and remote setups.

    Real-world examples:

    • Personal device sync: A digital camera creates its own private Bluetooth connection. Your phone detects it, enters a password, and starts receiving high-res images automatically, no internet needed. It’s a short, secure network between just two devices.
    • Disaster-response apps: Emergency and disaster-response apps use Bluetooth PANs when telecommunications becomes unreliable. Nearby phones form mesh networks to pass messages without mobile or Wi-Fi. These low-range setups can keep people connected in critical moments.

    In short, PANs don’t require infrastructure planning but they remind us that network design starts at the edge. Even personal devices and one-to-one connections can affect the bigger picture, especially in mobile-first and remote workplaces.

    2. Local Area Network (LAN)

    A Local Area Network, or LAN, connects devices in a small physical area, like an office, retail store, campus, or factory floor. LANs form the backbone of local operations, supporting everyday tasks like file sharing, device access, and communication within one site.

    LANs prioritize high speed, low latency, and strong internal security. They’re often built with a mix of wired Ethernet and secure wireless (Wi-Fi) connections to support desktops, laptops, mobile devices, and IoT sensors in the same space.

    Most LAN networks also connect through a router, bridging the local network to the global internet. While the LAN handles communication within the building, this connection lets users access cloud apps and online resources through the provider’s broader infrastructure.

    Network infrastructure design:

    • Global transport & infrastructure. LANs operate within a single location and don’t require wide-area infrastructure. They use internal switches, routers, Ethernet cabling, and wireless access points to connect all devices under one roof.
    • Control & security layer. IT teams can enforce tight security when organizations fully own and manage their LAN networks. Firewalls, VLANs, and access control lists help protect sensitive data and prevent lateral threats.
    • Interface & access layer: Devices connect via physical ports or secure wireless access, with passwords. Admins manage bandwidth, permissions, and access logs to ensure users can interact with apps and services safely.
    • Applications & workflows: LANs support essential daily functions like internal communications, shared drives, print services, and local databases. These tools benefit from the speed and reliability of on-site infrastructure.

    Real-life examples:

    • Office network access. A design firm sets up a LAN in its studio to connect desktop computers, local storage drives, and VoIP phones. Designers collaborate on large files over a fast internal connection, without relying on cloud uploads.
    • Factory automation. An electronic manufacturer uses LAN-connected machines and sensors to streamline production. Real-time data is processed locally, reducing lag and improving output precision.

    LANs connect local devices within a single building or site, supporting fast and secure communication. Whether wired or wireless, they’re the backbone of everyday operations, giving users reliable access to internal tools and the wider internet.

    3. Wide Area Network (WAN)

    A Wide Area Network, or WAN, connects multiple locations across large distances, often cities, regions, or even countries. It links together multiple LANs (Local Area Networks), allowing employees in different offices to access shared systems, communicate in real time, and work as if they’re all under one roof.

    WANs are designed for reach, consistency, and performance across distributed environments. Businesses rely on them to run applications that span regions such as ERPs, CRMs, or cloud-based collaboration systems. Because they move a lot of data across long distances, WANs must be designed with performance, cost, and security in mind.

    Network infrastructure design:

    • Global transport & infrastructure. WAN performance depends on the provider’s network reach, uptime, and regulatory clearance. Well-connected sites are easy to cover, but companies with remote offices or regional restrictions need a provider with infrastructure depth and licensing. Our services, for instance, helps design WANs that perform consistently across diverse geographies, including over 113 countries in Americas, EMEA, and APAC.
    • Control & security layer. With wide areas, central control is critical; especially when different LANs and ISPs are in the mix of the network infrastructure design. SD-WAN overlays allow companies to enforce unified security policies, manage traffic priorities, and monitor the full network, even if the underlying connections vary.
    • SD-WAN. SD-WAN selects optimal data paths, balances network loads, and improves app performance. It’s especially useful for companies shifting from legacy MPLS or needing global cloud access. ULAP offers managed SD-WAN for simplified deployment.
    • Interface & access layer. Each location on the WAN includes its own access infrastructure: wired and wireless connections, switches, authentication tools, and endpoint management. Employees connect through secure channels
    • Applications & workflows. WANs support a wide range of applications expertly: internal communication tools, cloud storage platforms, customer databases, financial systems, and other ERPs. Networks often prioritize traffic based on importance (e.g. giving video calls or live dashboards priority over background syncing) to ensure a smooth user experience or business continuity.

    Real-life examples:

    • Branch office connectivity. A multinational company links its HQ to offices across Southeast Asia. Employees collaborate over internal tools without relying on the public internet. A single provider manages network design and costs, streamlining operations and improving cost predictability for planning.
    • Cloud-based operations. A global startup uses the same SaaS platform across continents. Data is routed securely across regions using Sd-WAN with policies that prioritize speed and security. Employees share files, dashboard, and video calls in real time.

    WANs are the invisible bridges between offices, people, and cloud systems. As businesses grow across borders, a well-designed WAN ensures teams stay connected without sacrificing speed, security, or control.

    4. Metropolitan Area Networks (MAN)

    A Metropolitan Area Network, or MAN, connects users and organizations across a city or large campus. It’s bigger than a LAN but smaller than a WAN, perfect for linking multiple offices, buildings, or facilities in the same urban area.

    MANs aim for high-speed communication between nearby locations using a mix of fiber optics, Ethernet, and 5G wireless connections. They reduce reliance on public internet while improving consistency and performance departments or campuses within a city.

    Network infrastructure design:

    • Global transport & infrastructure. MANs often rely on leased dark fiber, Ethernet rings, or 5G wireless from local providers. Because the area is concentrated, providers can deliver faster installation and more predictable performance than broader WAN deployments.
    • Control & security layer. With a centralized design and fewer hops between locations, MANs enable tighter network policies. Organizations can enforce encryption, access control, and traffic segmentation across city-based departments or campuses.
    • Interface & access layer. Users may connect via campus Wi-Fi, Ethernet drops, or controlled gateways across locations. Admins manage consistent credentials and endpoint controls to ensure seamless access and security.
    • Applications & workflows. MANs support city-wide operations like centralized email, shared HR systems, university intranets, or internal platforms that serve multiple branches. Users benefit from consistent speeds and experiences, regardless of their exact building.

    Real-life examples:

    • University campuses. A university connects its various faculties, dormitories, admin buildings via a high-speed fiber MAN. Students access shared resources and systems regardless of which building they’re in.
    • Multi-site city offices. A government agency links several city-wide departments through a private MAN. Data remains secure within the network, supporting services like public databases and internal communications.

    MANs link building or sites across a city using high-speed connections. They’re ideal for campuses or departments that need centralized access to shared systems, without routing everything through the public internet.

    5. Cloud-based networks

    A Cloud-Based Network is a fully virtual infrastructure than runs on the backbone of cloud providers like AWS, Microsoft Azure, or Google Cloud. Instead of maintaining physical servers and switches, businesses use services hosted in the cloud and access them via the internet or private interconnects.

    These networks focus on flexibility, scalability, and global reach. Businesses rely on them to support remote teams, run cloud-native apps, and scale infrastructure without owning physical hardware. But performance and security depend heavily on how well the cloud network is integrated and managed.

    Network infrastructure design:

    • Global transport & infrastructure: Cloud networks rely on global data center infrastructure provided by the cloud vendor. Businesses may connect through public internet, dedicated cloud interconnects, or colocation facilities. Providers like ULAP help optimize performance with direct links and region-aware routing.
    • Control & security layer: Security is managed via cloud-native tools, like identity and access management (IAM), encryption, and network segmentation. Businesses often use Zero Trust principles and SASE to protect data across apps, users, and regions.
    • Interface & access layer: Users connect to cloud services through web apps, APIs, or mobile platforms. VPNs, identity-based authentication, and endpoint controls help maintain secure access from anywhere.
    • Applications & workflows: Cloud-based networks support tools like storage, compute, databases, analytics platforms and SaaS products. Workflows are designed around accessibility, letting employees and customers interact with systems from anywhere with minimal friction.

    Real-life examples:

    • SaaS-first startup: A remote-first company runs entirely on cloud apps like Google Workspace, Slack, and cloud-based CRMs. No physical servers, just their devices, internet access and strong identity controls.
    • Multi-cloud operations: An enterprise splits workloads across AWS and Azure to improve resilience. Direct cloud interconnects and centralized policies help maintain performance across platforms.

    Cloud-based networks remove the need for physical infrastructure while giving companies global access, flexibility, and rapid scale. When designed well, they offer a secure and seamless experience for users without the burden of managing hardware.

    Hybrid Network Infrastructure Design

    Most enterprises today use a hybrid network design, a mix of physical infrastructure, cloud services, and remote access models. Instead of relying on a single type of network, they combine LANs, WANs, and MANs, and cloud setups to match their unique workflows, compliance needs, and user behaviors.

    This flexibility is what makes hybrid design a commonplace modern standard. It supports both legacy systems and future-ready cloud platforms while giving businesses more control over performance, scalability, and cost.

    Below are some examples of hybrid network infrastructure designs to suit a range of requirements across different industries.

    Finance

    A regional bank connects branches across a city using a Metropolitan Area Network, giving every location fast access to secure transaction systems and internal records. Public-facing apps like mobile banking run in the cloud, balancing performance with flexibility. This hybrid setup helps meet strict compliance requirements while modernizing customer experience.

    Logistics

    A supply chain company runs Local Area Networks in each warehouse for barcode spanning, sensor data, and staff systems. These sites connect to HQ through a Wide Area Network, with SD-WAN dynamically routing traffic based on load and priority. The result is a synchronized network that keeps real-time data flowing between locations.

    Legal

    A law firm hosts confidential case files and internal systems on a secure Local Area Network. For remote work, hearings, and client messaging, staff use cloud-based tools with strong access controls. Hybrid design lets lawyers switch between in-office and remote work without exposing sensitive infromation.

    Healthcare

    A clinic network spans multiple cities. Patient records and imaging data are shared securely across locations using a WAN, while appointment scheduling and basic communication tools are cloud-based. This hybrid setup ensures compliance and continuity across clinical operations.

    Tech startups

    A remote-first startup begins only using cloud tools like Slack, GitHub, and cloud cRMs. As it grows and opens a physical office, it includes LAN infrastructure for faster syncing and local backups. With team members worldwide, WAN services are layered in for seamless collaboration.

    Why it works. Hybrid networks let companies design for how people actually work. Whether you’re connecting offices, supporting remote teams, or protecting sensitive data, a hybrid approach gives you the freedom to combine the best parts of each network model.

    Choosing the Right Vendor for Network Infrastructure Design

    The right network infrastructure design can be implemented smoothly with a provider who understands your needs, goals, and constraints. Your provider should offer connectivity, while translating your operations into a tailored network plan that performs, scales, and stays secure. From initial design to long-term support, they ensure your business stays connected and competitive.

    When evaluating potential vendors, consider how well they support the following factors:

    • Pricing structure. A transparent, predictable pricing model helps with long-term planning and avoids unexpected chargers as you scale. Understand how costs are calculated—by user, site, bandwidth, or other—and whether the model fits your budget forecast.
    • Coverage and reach. The wider their network and presence, the fewer contracts and workarounds you’ll need. Ensure the vendor can support your full geographic footprint, including international sites and remote locations.
    • Support and responsiveness. A reliable vendor helps keep you online when things go wrong. Look for 24/7 technical support, clear SLAs, and a track record of fast issue resolution.
    • Regulatory expertise. This becomes essential in regulated sectors or regions with strict telecom requirements. Choose vendors familiar with licensing, data privacy, and compliance laws in every country you operate in.
    • Security practices. Confirm that encryption, access controls, and protection against threats are built into the network from the start. Vendors should offer standardized and customizable security layers, including SD-WAN policies.
    • Scalability. Scalable infrastructure avoids disruptions and reduces the cost and effort of expansion. Your network should grow with your business, adding sites or users without needing a full rebuild.
    • Integration and compatibility. Check whether the infrastructure works with your apps, cloud platforms, and existing tools. Seamless integration ensures smoother adoption and better system performance.
    • Value-added features. Some vendors offer extras like analytics, call monitoring, hybrid peering, or centralized traffic management. These features can improve visibility, control, and overall return on investment.

    Interested in a global network solution with expansive reach?

    Network Infrastructure Design: The Blueprint Behind Every Connection

    Network infrastructure design is more than cables and cloud settings. It’s the unseen architecture that powers everything from real-time collaboration to business continuity. As enterprises grow, diversify, and digitize, strong design is what turns complexity into clarity.

    Whether you’re building a local setup or a global hybrid system, the best networks are those that adapt, scale, and protect without getting in the way. That takes planning, smart tools, and the right technology partners.

    Frequently Asked Questions

    What is network infrastructure design?

    Network infrastructure design refers to the planning and setup of hardware, software, protocols and connections that make a business’ IT network run smoothly. It includes everything from cabling and routing to cloud systems and access controls.

    How is a computer network designed and implemented?

    Designing a network involves assessing business needs, choosing the right mix of LAN, WAN, or hybrid models, and setting up secure, scalable pathways for data. Implementation includes installing hardware, configuring systems, and monitoring performance.

    What’s the difference between LAN, WAN, MAN, and PAN?

    • LAN (Local Area Network) connects devices in a small area like an office.
    • WAN (Wide Area Network) connects networks across long distances.
    • MAN (Metropolitan Area Network) spans a city or campus.
    • PAN (Personal Area Network) links devices like phones or cameras via Bluetooth or infrared.
    Why is network infrastructure important for business?

    It ensures secure, reliable access to apps, data, and communication tools. Good infrastructure reduces downtime, protects sensitive information, and helps businesses scale across teams and geographies.

    What are some examples of network infrastructure?

    Components of network infrastructure include Wi-Fi routers, Ethernet switches, cloud access points, SD-WAN appliances, and VPNs. Together, these elements help manage traffic, protect data, and enable collaboration.

    How do I choose a vendor for network infrastructure design?

    Large enterprises should look for a provider that offers flexible pricing, wide coverage, strong security, regulatory expertise, and support that matches business needs. A good vendor should help you scale and adapt with minimal complexity.

  • Enterprise Networks: How Modern Infrastructure Works

    Enterprise Networks: How Modern Infrastructure Works

    Enterprise networks are the invisible highways that keep business computers and devices running. Whether it’s employees collaborating across offices, customers accessing online services, or devices exchanging real-time data, the enterprise network quietly handles the heavy lifting behind the scenes.

    As companies grow larger and more connected, the need for reliable, secure, and scalable enterprise network infrastructure has become more critical than ever. Understanding how enterprise networks work (and how they’re evolving) is key to building a strong foundation for modern business oeprations.

    What is an Enterprise Network?

    An enterprise computer network is a system that connects everything inside a business. It links computers, servers, devices, and applications so people can share information, run programs, and stay connected. While a home network might connect just a few devices, an enterprise network supports hundreds or even thousands of users.

    The main goal of an enterprise network is to keep information moving safely and quickly. It allows employees to work together, whether they are in the office, at home, or travelling. The enterprise network connects not only people, but also machines, sensors, and other smart devices that help the business operate.

    Because companies handle large amounts of data, they need an enterprise network infrastructure that can support heavy traffic. A large enterprise network must be able to grow as the business grows, which is why the right enterprise network architecture is so important for modern companies.

    The Traditional Enterprise Network Architecture

    In the past, enterprise networks were built mostly with physical hardware. Companies set up equipment in their offices and data centers to handle all of their network traffic. This setup connected employees, devices, and applications through cables, routers, and switches.

    The enterprise network infrastructure included several key parts.

    • Routers directed traffic between networks and allowed access to the internet
    • Switches sent data to the right device inside the network
    • Gateways helped different types of networks work together
    • Firewalls protected the netweork from outside threats
    • Load balancers made sure no single server became overwhelmed with too much traffic
    • To work remotely, employees often connected through VPN servers, which created a secure tunnel bak to the office network.

    A large enterprise network used wide area networks (WANs) to link different offices and buildings. Many companies paid for private connections, such as MPLS (Multiprotocol Label Switching), to create fast and stable links between locations.

    While this traditional enterprise network architecture worked well for many years, it also had problems. Buying and maintaining hardware was expensive. Upgrading the system often required installing new equipment. And as more work moved online, these networks sometimes became slow or overloaded. Managing them also took a lot of time and effort for IT teams.

    The Evolution of Enterprise Networks: Cloud and Hybrid Models

    As businesses grew and technology changed, the traditional enterprise network started to fall behind. Companies no longer kept everything in one place. More data and applications moved to the cloud, where they could be accessed from anywhere.

    This shift led tot he rise of hybrid enterprise network architecture. In a hybrid setup, most systems will run in private data centers, while others operate in public cloud services like AWS, Microsoft Azure, or Google Cloud. Employees can now work from the office, from home, or while traveling, and still access the tools they need.

    New technologies like Software-Defined Wide Area Networks (SD-WAN) have helped businesses manage these changes. SD-WAN allows companies to use regular internet connections, instead of expensive private lines, to connect different locations. It can automatically choose the best path for data to travel, which improves speed and saves money.

    As a result, enterprise network infrastructure has become more flexible, easier to scale, and more cost-effective. Businesses can grow faster, open new offices more easily, and give employees better access to cloud services. But this new model also brings new security challenges, which is why security models have had to evolve alongside the network.

    New Security Challenges in Modern Enterprise Networks

    As enterprise networks expanded beyond office buildings, protecting them became more difficult. In the past, most employees worked inside the same building, and the enterprise network had a clear “perimeter” that could be guarded with firewalls and security systems. But now, with cloud services, remote work, and mobile devices, that perimeter has disappeared.

    Data no longer stays inside one location. Employees connect from different places and devices, and sensitive information moves across the internet every day. This makes it harder for businesses to control who has access to their systems.

    To handle these risks, companies need stronger security models that protect data no matter where users are. Modern enterprise network security focuses on constantly checking who is trying to access the network and making sure only the right people and devices get in. This shift has led to new security approaches like Zero Trust and Secure Access Service Edge (SASE).

    Read more on the topic from our previous articles:

    Enterprise Network-as-a-Service (NaaS)

    As enterprise networks became more complex, many companies started looking for easier ways to manage their systems. This led to the rise of Network-as-a-Service (NaaS). With NaaS, businesses no longer need to buy and maintain their own networking hardware. Instead, they rent networking services from a cloud provider.

    In a NaaS model, the provider handles tasks like routing traffic, managing firewalls, balancing network loads, and protecting against attacks. The business only needs an internet connection. Employees simply log in and connect to the enterprise network, no matter where they are.

    The main benefits of NaaS include:

    • Flexibility: Changes can be made quickly through software without replacing equipment
    • Scalability: As the business grows, companies can easily increase network capacity
    • Lower costs: There is less need for expensive hardware and on-site IT maintenance
    • Simpler management: The cloud provider takes care of updates, security patches, and repairs
    • Built-in security: Many NaaS providers include security features as part of their service

    Some enterprises may find challenges with adopting a NaaS model. Some older systems may not work well with cloud-based networks. Businesses also need to be careful about depending too much on a single vendor, which can make switching providers difficult later.

    Even with these challenges, many larger enterprise networks are now moving toward NaaS. It offers a simple way to modernize enterprise network infrastructure while keeping up with the fast pace of business and technology.

    Enterprise Networks and Secure Access (SASE, Zero Trust):

    As enterprise networks spread across locations and cloud platforms, businesses need stronger ways to control who can access their data. Two important solutions that have emerged are Secure Access Service Edge (SASE) and Zero Trust Network Access (ZTNA).

    Zero Trust is built on a simple idea: never automatically trust any user or device, even if they are inside the network. Instead, every time someone tries to connect, the system checks their identity, device, location, and behavior. Only approved users with the right permissions can access company resources. This greatly reduces the risk of unauthorized access and data breaches.

    SASE combines networking and security into one cloud-based service. Instead of having separate systems for firewalls, VPNs, and web filtering, SASE brings them together. This makes it easier to secure the enterprise network while also improving performance for users, no matter where they are working.

    By using SASE and Zero Trust together, companies can protect their enterprise network infrastructure while still giving employees the flexibility to work from anywhere. This approach also helps simplify security management for large enterprise networks, especially as more businesses rely on cloud-based systems.

    Where Enterprise Networks Are Heading Next

    Enterprise networks are entering a new phase of businesses adopt advanced technologies like artificial intelligence, real-time analytics, and distributed cloud computing. These systems require large volumes of data to move smoothly between offices, cloud providers, and data centers. All while meeting strict security, performance, and compliance standards. As a result, enterprise network infrastructure must now support far more than just speed or uptime.

    This shift is driving the need for modular, fully managed network architectures that offer flexibility without losing control. Telecom-inspired models are becoming more relevant, where service providers deliver an integrated stack combining services like connectivity, VoIP, SD-WAN optimization, cross-border interconnects, and AI-ready infrastructure all managed through a unified platform. This approach helps large multinationals and cloud-reliant organizations handle regulatory data residency, regional performance, and compute-heavy AI demands, while keeping systems fully integrated.

    Instead of managing separate solutions for each network function, these models simplify deployment, scaling, and compliance through a single, customizable enterprise network platform. The goal is to deliver the performance, security, and scalability businesses need without the cost and complexity of running everything in-house.

    While full-stack enterprise networking is still evolving, this reflects the clear direction of the industry: highly-integrated, partner-delivered networks that let businesses stay agile and secure as technology demands continue to grow.

    AI, Data Governance, and the New Demands on Enterprise Networks

    As more businesses adopt artificial intelligence, the way enterprise networks handle data is becoming even more complex. AI systems depend on enormous amounts of data to function, but it’s not just about moving data quickly anymore. Companies must now carefully consider where data is stored, where it’s processed, and how it’s used – especially when AI models are trained or hosted by third-party providers.

    This creates new challenges for enterprise network architecture, particularly for companies that operate across multiple countries or work in highly regulated industries. Data privacy laws often require that sensitive information stays within certain borders. In some cases, even the AI processing itself must happen in specific regions to comply with national or industry-specific regulations.

    Because of this, enterprise networks must go beyond simply connecting offices and cloud providers. They need to support secure data storage, controlled data flows, and AI services that can be deployed flexibly while meeting strict privacy and security standards in every region. This adds another layer of complexity to network design, making data governance and AI governance key components of enterprise network infrastructure.

    In the future, companies will also increasingly rely on network service models that not only deliver global connectivity, but also offer full integration with data protection, compliance, and AI performance requirements, all managed through a unified platform.

    Why Enterprise Network Infrastructure Matters for Businesses

    Enterprise network infrastructure is more than just the technology that keeps businesses online. It directly affects how companies operate, serve customers, and stay competitive. A strong enterprise network allows employees to collaborate easily across offices and time zones, while provider fast, secure access to data and applications from anywhere.

    For companies operating internationally or in highly regulated industries, the enterprise network plays a critical role in protecting sensitive information and meeting legal requirements. As more business activities depend on cloud services, AI tools, and real-time data, enterprise networks must ensure that information moves securely while staying compliant with local laws.

    Modern enterprise network architecture also helps companies grow more easily. With scalable, fully managed platforms, businesses can open new offices, expand into new markets, and adopt new technologies without the heavy cost and complexity of managing everything on their own. A well-designed enterprise network supports flexibility, speed, and security, all of which are essential for long-term success in today’s global digital economy.

    The Future of Enterprise Networks

    Enterprise networks are evolving from simple connections into complex, fully integrated platforms that support the growing demands of modern businesses. As companies adopt cloud services, AI technologies, and global operations, enterprise network infrastructure will remain a critical foundation. This is not only for performance and security, but for compliance, flexibility, and long-term growth. Businesses that invest in modern, scalable enterprise network architecture will be better equipped to compete, adapt, and thrive in an increasingly connected world.

  • ULAP Networks joins International Telecommunication Union (ITU)

    ULAP Networks joins International Telecommunication Union (ITU)

    ULAP Networks, a global intelligent cloud solutions provider, announces its membership in the International Telecommunication Union (ITU). ULAP is the only current Brunei service provider member in the ITU.

    Becoming an ITU member and establishing relationships with international committees like ITU, exemplifies its dedication to advancing reliable, scalable and secure online telecommunications and ICT standards globally.

    This recognition follows the recent news of ULAP Networks securing a Service Provider for the Telecommunications Industry (SeTi) license in Brunei Darussalam.

    “At ULAP, we are dedicated to helping enterprises become agile, which includes optimizing the way we approach the future of work in collaboration platforms. We look forward to our work on the ITU-T technical working group around number normalizing and the issues around geographical numbers deployed at the correct locations.”, says Dominic McDonald, Chief Executive of ULAP Networks.

    About ULAP Networks

    ULAP Networks is an intelligent cloud-based solutions for global enterprise clients. We offer collaboration and network solutions that are reliable, scalable, and cost-efficient, to create exceptional and unique customer experiences.

    With a global portfolio and network coverage in over 113 countries, ULAP specializes in cloud solutions for complex jurisdictions from APAC, MENA to LATAM.

    For additional information or press-related queries, please contact Ying Joo at marketing@ulap.net

  • ULAP Networks awarded Telecommunication Carriers License in Japan

    ULAP Networks awarded Telecommunication Carriers License in Japan

    ULAP Networks, global intelligent cloud solutions provider, has been awarded a Telecommunication Carriers license in Japan, bolstering its global service capabilities.

    Obtaining this license, which encompasses ULAP’s continued progression to provide cost-effective and intelligent solutions, highlights a recognition and commitment to enhancing unique customer experiences, for its global enterprise clients.

    “Attaining the telecommunications license in Japan is another milestone achievement in our journey to expand intelligent cloud solutions globally,” said Dominic McDonald, Chief Executive of ULAP Networks. “With our fast-growing presence in East Asia, this development demonstrates our capabilities in closing the gap between users within a complex global cloud network.”

     

     

    About ULAP Networks

    ULAP Networks is an intelligent cloud-based solutions for global enterprise clients. We offer collaboration and network solutions that are reliable, scalable, and cost-efficient, to create exceptional and unique customer experiences.

    With a global portfolio and network coverage in over 113 countries, ULAP specializes in cloud solutions for complex jurisdictions from APAC, MENA to LATAM.

    For additional information or press-related queries, please contact Ying Joo at marketing@ulap.net

  • PT. ULAP Jaringan Indonesia, Diluncurkan Melalui Joint Venture Antara ULAP Networks Sdn Bhd dan PT Trada Telekom Indonesia

    PT. ULAP Jaringan Indonesia, Diluncurkan Melalui Joint Venture Antara ULAP Networks Sdn Bhd dan PT Trada Telekom Indonesia

    Penyedia solusi smart cloud global, ULAP Networks, mengumumkan ekspansinya di Indonesia sebagai PT. ULAP Jaringan Indonesia, melalui joint venture dengan salah satu perusahaan IT di Indonesia, PT Trada Telekom Indonesia.

    Kolaborasi ini memperkuat kehadiran ULAP Networks di ranah global dan memperkenalkan world-class intelligent solutions ke pasar di Indonesia. PT. ULAP Jaringan Indonesia akan memiliki akses ke seluruh portofolio globalnya untuk solusi kolaborasi dan konektivitas cloud yang hemat biaya, termasuk kemitraannya dengan Zoom Communications, NICE, Simplify360, Microsoft, CallCabinet, AWS, Azure, dan masih banyak lagi.

    Dominic McDonald, Chief Executive, ULAP Networks, menyatakan, “Perusahaan kami memasuki pasar Indonesia bersama Trada Telekom menandai babak menarik dalam misi kami untuk tumbuh di pasar negara berkembang. Kami berdedikasi untuk memberdayakan perusahaan-perusahaan Indonesia dengan solusi cloud yang canggih, seperti yang selama ini kami lakukan yaitu menjembatani persyaratan lokal dengan standar internasional.”

    Mismanto Sumedi, Direktur Trada Telekom Indonesia, menambahkan, “Kami berdedikasi untuk menawarkan solusi perusahaan yang komprehensif kepada pelanggan, dan juga berkembang mengikuti tren industri terkini. Peluncuran perusahaan joint venture dengan ULAP Networks ini merupakan langkah strategis untuk memperluas portofolio kami dan terus melayani klien dengan solusi perusahaan global dan inovatif terbaik.”

    Tentang PT-ULAP Jaringan Indonesia

    PT. ULAP Jaringan Indonesia adalah perusahaan joint venture antara ULAP Networks Sdn Bhd dan Trada Telekom Indonesia yang menyediakan solusi cerdas berbasis cloud, untuk klien global dan lokal. Kami menawarkan solusi kolaborasi dan jaringan yang andal, terukur, dan hemat biaya, untuk menciptakan kolaborasi dan customer experience yang luar biasa.

    Dengan portofolio global dan jaringan yang mencakup lebih dari 113 negara, ULAP berspesialisasi dalam solusi cloud untuk yurisdiksi kompleks mulai dari APAC, MENA hingga LATAM.

    Untuk informasi tambahan atau pertanyaan terkait pers, silakan hubungi Ying Joo di marketing@ulap.net