We are looking for an enthusiastic, industrious, virtual administrative assistant that will report directly to the CEO. The primary focus on the administrative assistant will be to support the CEO and staff in maintaining streamlined systems and procedures to assure the most efficient use of time and resources for the company and clients while upholding the company culture and values.

The ideal candidate for our administrative assistant position is open to feedback, confident and calm under pressure, extremely detail-oriented and self-motivated to complete tasks on a deadline.

Other details:

4h/day with the opportunity to grow professional and until 40h work week. The start salary depends on the candidates motivation and experience. Salary increase forecasted in 3 months depending on performance.

Responsibilities:

• Responding to customer requests and questions via email
• Assisting CEO and team members with tasks on specific projects
• Initial and second email follow-ups with new clients
• Onboarding new clients and partners
• Documents collection for the new claims from clients
• Updating the company log with the information provided to you
• Other company administrative tasks depend on the workload

The right person meets 100% of the following requirements:

• Experience working in ad administrative position and/or is a fast learner
• You use Google as your first resource when you don't know the answer. You're resourceful and always willing to problem-solve.
• You have exceptional written and verbal communication skills and your attention to detail ensures tasks are done correctly pretty much every time.
• Responding to emails quickly is an obsession... you can't stand to make people wait
• You handle constructive criticism well. You're kind and caring, but have tough skin and don't take feedback personally.
• Once fully trained, you're disciplined enough to work independently. Sharing ideas is encouraged, so using your brain and speaking up is a necessity.
• AWESOMENESS BONUS: You understand digital marketing, copywriting principles and other nerdy internet marketing stuff.

Criteria:

• Detail and solution-oriented
• Positive attitude
• Takes initiative
• Works well in a fast-paced, growing company
• Tech-savvy (see "Software used" list below)
• Highly responsible
• Highly accessible via phone and online
• Is interested in growing with the company
• Has a reliable computer and/or laptop, and a WiFi connection

Software used:

• G-suite
• Hubspot
• Squarespace
• Zoom

We understand the value of Human IT

You will work with a diverse team of experienced ICT professionals who provide technology services to help protect, transform and automate businesses. We work alongside our customers to identify and recognise business challenges, then develop and deliver practical, efficient and scalable ICT solutions tailored to industry needs.

Underpinned by our real-world experience, our deep technical capabilities across core infrastructure and cybersecurity disciples ensures the clients we work with receive projects delivered on time and on budget.

Why work for this team?

• A legendary group of people, and no, we aren't just saying that. We mean people that love banter, are empowering, and will challenge you
• Investment in you. We want to see you develop. We will provide you with opportunities to help you connect with others to grow
• Work/Life pattern. We know that work is just one aspect of your life and we want to help and encourage you to have your ideal work pattern / life blend
• And many more reasons we can discuss when we meet you

Enough about us, let's talk about you!

• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Industry-based certifications

Server and Storage:

• VMware, esxi, VCSA
• DELL Powered, VxRail, Unity, SC, MD, Apex
• Cisco UCS, Hyperflex
• Microsoft Hyper-V

Applications and Services:

• Microsoft Exchange (On Prem), Office365
• Active Directory, AzureAD
• DNS, DHCP
• ADFS – AzureAD Single Sign On

Cyber Security:

• Palo Alto Cortex, Strata
• Rapid7
• Microsoft Defender
• Mimecast

Data Protection:

• Veeam Availability Suite
• DELL Apex Backup Services

Professional Services Automation:

• Autotask

A role with us is never confined to four walls:

As a senior network engineer your role will involve providing network engineering expertise in the areas of data networking, storage networking, cabling, application load balancing, firewalls and security; with a focus on operational stability and project delivery including design, planning, build/implementation and operational transition.

This position will be the team's first investment in a Brunei-based resource and an important one in laying the foundations to the future expansion of an international remote support team.

Some of what you will do includes:

• Perform build and configuration activities, relating to project initiatives as defined in project architecture
• Contribute to the development of High-Level Designs (HLDs) & Detailed Level Designs (DLD) for project initiatives
• Identify best practice for technical standards, practices and policies to support the delivery of robust and fit for purpose solutions to support the projects and initiatives.
• Provide input to domain strategies and roadmaps by providing insights from the deployment of technologies in real world scenarios leveraging practical experience.
• Develop and maintain comprehensive and accurate documentation in relation to technical standards and services across the group.
• Perform knowledge transfer and transition of project solutions to IT Operations Team
• Maintaining excellent communications with customers, third-party vendors and contractors

You will be innovative and join a team who focus on communication, appreciation and innovative problem solving.

We can't wait to receive your application!